by Jean Houston Shore, CSP, CPA,
MBA
Copyright 2008
"As a leader your belief system can influence others. Consider all sides of the issue and make your choice - then prepare to defend it when necessary."
Barack Obama is engaged in "damage control" these days as he seeks to distance himself from his pastor's incendiary remarks. While Obama's eloquence will probably carry his campaign well past this media event, the situation provides an excellent example of a particularly difficult tightrope leaders walk. On one hand, a leader works hard to motivate those in his or her surroundings, knowing that momentum can only be built if many people contribute their energy to the cause. On the other hand, the savvy leader realizes that, while his or her words certainly communicate a message, silence communicates just as loudly. In this case, Obama says now that he disagreed with his pastor's comments. However, because he didn't take a stand against the inflammatory remarks the moment they happened - because he remained silent - people now assume Obama was in agreement.
While you likely escape the intense media scrutiny Obama faces, its likely that employees in your organization are watching your reactions just as closely. A nonprofit executive I consulted with several years ago was oblivious to this fact. An intense high performer, he arrived at work each morning with the weight of the world (deadlines, budgets and a long task list) on his shoulders. Because he was focused on getting the most out of his day, he barreled toward his office, waving off the greetings offered by staff members. After we surveyed the staff members, he learned that his moodiness actually affected staff productivity. They were looking for some sort of positive confirmation that they were valued members of the team. By remaining silent he demotivated his team, suggesting (to them) that they were not valued contributors. Once this executive recognized that he was "on stage" at all times, he learned the power of speaking up immediately.
Here's what to do to ensure that you speak up when you should:
The rules may not change when you accept a position of leadership, but how you are perceived definitely does. Do not underestimate the importance of timing in revealing your position on vital issues. If it's time for you to take a stand, do it now before someone assumes your agreement.