This reference guide provides time-tested strategies in an easy-to-use format.View the Table of Contents.Includes chapters on:
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See the Table of Contents for our teambuilding book
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- "I thoroughly enjoyed the class and learned several effective training techniques that I hope to use in the future. Class content was interesting and useful."
D.P., California - "The class was done at a great pace, very high energy."
M.J., Atlanta, Georgia - "Excellent! Very well thought out with great visual aids."
R.P., Atlanta, GA - "Jean made the class time fly by. It was very interesting and informative."
J.M., Philadelphia, PA - "Excellent. Full of energy. Definitely not boring or unorganized."
J.C., Atlanta, GA - "The elements of fun were introduced to help us absorb the material."
A.R., Atlanta, GA - "Class participation was encouraged in a very positive manner."
J.C., Atlanta, GA - "I will most definitely benefit in the future from having taken this class."
M.A., Mt. Laurel, PA - "Jean, I very much appreciated your enthusiasm and understanding of the course and your ability to relate to all levels of the attendees."
M.A., Mt. Laurel, PA - "Very energetic. She appears to love what she is doing!"
V.D., Charleston, SC - "A very enthusiastic and energized presenter."
B.S., Charleston, SC - "Jean Shore deserves an A rating!"
A.B., Amherst, MA - "I think this was a very useful workshop."
K.H., Amherst, MA - "JHS is an extreme energetic leader - materials were presented in an easy to understand fashion."
Attendee, Research Triangle Park - "Gave good insight into how people interact with some practical ways to implement."
Attendee, Research Triangle Park - "Presenter had an in depth knowledge of subject."
Attendee, Research Triangle Park - "Enjoyed Jean's presentation, very good topic; good pace."
Attendee, Research Triangle Park - "Jean was very engaging and easy to follow."
Attendee, Research Triangle Park - "I truly appreciate the effort that you put into this training...Your training will make us better 'Customer Champions'."
S. Spencer Cheak, Sr. V.P. Operations & GM, PlayCore, Chattanooga, TN - "It was due to high quality of speakers like yourself that helped to make our conference a success."
Joyce Burkard, ICCA Executive Director, St. Louis, MO - "You are truly an "Expert Who Speaks Professionally.""
Peter A. Land, President NSA/Alabama - "Even with such a tough audience as those present, you were able to get them really thinking and working to improve the association's position in the industry."
Kristin McWhorter, Executive Director, National Poultry & Food Distributors Association - "Your presentation, "Making Great Things Happen" was an excellent fit for REES at a time when we are working to improve our internal processes and team work."
Ronald L. Raitz, President, REES, Marietta, GA - "I received numerous comments as to the freshness of the perspectives you brought to us in helping us recognize a new sense of purpose."
Lisa W. Guthrie, RN, BSN, Chairperson- Nursing Education Council, Atlanta, GA - "Ms. Shore's speech was dynamic - she connected with her audience - it was an entertaining, interactive, and FUN experience."
Attendee, REALTOR ASOCIATION's Quarterly Lunch/Meeting - "The speaker was energetic, passionate and captivating."
Attendee, REALTOR ASOCIATION's Quarterly Lunch/Meeting - "Her speech was inspirational and compelling. I can relate to her real-life experiences."
Attendee, REALTOR ASOCIATION's Quarterly Lunch/Meeting - "Her credentials are impeccable - she's a true Professional."
Attendee, REALTOR ASOCIATION's Quarterly Lunch/Meeting - "I highly recommend Jean Houston Shore as the keynote speaker/facilitator/trainer for any organization's event."
Charles N. Faucett, President-Elect, Metro South Association of REALTORS - "Thank you!!!!for your time, your effort and most importantly the value you brought to us over the last two weeks."
Thomas W. Cramer, Co-Chairman, The Brain Trust, Woodstock, GA - "The training conducted by Jean Houston Shore was timely, well delivered and sparked enthusiasm."
C.M. Tambeaux, Vice President, Orix, Kennesaw, GA - "Your presentation on working with large groups was the perfect topic for a room packed with eager trainers...And I can't wait to buy that train whistle!"
Gina Boyd, Chapter President, ASTD, Birmingham, AL - "Thank you so much for being an inspiring and well-received speaker for Nurses' Week celebration at Dekalb Medical Center. It was such a pleasure working with you."
Carole Fortenberry, MS, RN, Chair, DMC Image Committee - "It was a pleasure to have you come to our hospital and present a workshop entitled: "Professionalism Pointers: Attitude, Appearance, and Actions."
Sue Adams, BSN, RN, Education Coordinator, Upson Regional Medical Center, Thomaston, GA - "You did a fabulous job...I liked your three key points of taking personal responsibility for success, being flexible, and perfecting an elevated perspective."
Carolyn C. Holcomb, Director, Internal Audit Services, PricewaterhouseCoopers, Atlanta, GA - "The humor and knowledge that you showed were well worth the travel time for the attendees."
Susan White, Chair/Chair Elect, North Georgia Associated Libraries - "I wish you much success as you continue to equip business leaders for success."
Anita Gilreath, Vice President, The Bank of LaFayette, LaFayette, GA - "Your enthusiasm, sensitivity, and humor created a wonderful tenor for delivering your message and challenging each of us as we move into the future."
John Michael, President and COO, Ivan Allen Workspace, LLC, Atlanta, GA - "The information provided was completely "on target" and everyone agreed that they would make use of the knowledge gained in their day to day work."
Diane Wilush, Executive Director, United Cerebral Palsy of Greater Atlanta, Inc., Atlanta, GA - "You did a wonderful presentation...Your example of using anatomy and physiology of the eye as it relates to leadership vision was perfect for all of us as clinicians."
Marty Beaver, RN, Director of Clinical Education & Quality, Promina Gwinnett Health System - "Everyone truly enjoyed both sessions, and I am certain that we all found a few gold nuggets to take home."
Janis L. Barrett, FWI District VP, President & CEO, Midland Area Credit Union - "Your presentation was not only motivating, but entertaining. Everyone agreed that you did a wonderful job."
Mary Kate Harrison, RD, Director, School Food Service, Hillsborough County Public Schools - "I found the Keynote address by Jean Houston Shore to be very inspirational and useful."
Attendee, Spring Inservice Conference, Virginia Cooperative Extension - "The general sessions were useful, but the keynote speaker was GREAT!"
Attendee, Spring Inservice Conference, Virginia Cooperative Extension - "Your presentation "Making Great Things Happen" was right on target and allowed for "great things" to happen the rest of the week!"
William Murphy, Ph.D, Coordinator, Extension Program Development, Virginia Cooperative Extension - "You speak with such clarity, and your material and illustrations were perfect for our employees - we could not have been more pleased."
Deborah R. Williams, Human Resources Officer, Farmers & Merchants Bank, Summerville, GA - "Your enthusiasm was contagious! Through your "Leadership With a Vision" presentation the youth gained leadership skills that they were able to put to use immediately."
Cheryl Butterfield, 4-H/Youth Activities Specialist, New Mexico State University - "I cannot begin to tell you how many people stopped by my office to say thanks for bringing "Jean" here...They will never forget you."
Ellen S. Eaton, Human Resources Director, Tift General Hospital, Tifton, GA - "I heard nothing but rave reviews from your concurrent sessions on decision making. We will all benefit from the innovative ideas you gave us."
Shirley Lyles, Spring Conference Chair, Financial Women International, Birmingham, AL - "Jean was well prepared and met her stated program objectives. She held the audience's attention and drew them into the program with ease."
Jeannine Caudill, MA, BSN, Director of Education, MedCenter Hospital, Marion, OH - "Words seem so inadequate to convey to you how motivating and encouraging your message on "Bannering"."
Winni Vaughn, Coordinator, Family & Children Services, Douglas, GA - "Since your visit with us, I have gotten so many wonderful compliments about your presentation here at St. Francis. You did such a great job!"
Sandra C. Moaney, St. Francis Hospital - "You bolstered enthusiasm in all of us with your uplifting program which will carry over into the upcoming year of events."
Tex Crossin, Executive Director, Georgia Special Olympics - "Your presentation on "ListenSelling" was well received by the participants...Again, Jean, thank you for your excellent presentation."
Monica M. Woods, CMP, Director of Education and Meetings, Indiana CPA Society, Indianapolis, IN - "You specialized your speech to our organization's interests in a very personal way and we were all dazzled, motivated and educated by your inspiration."
Gayle Brinson, President, FWI Metro Chartlotte, Charlotte, NC - "Your workshop received many compliments both verbally and on the evaluation forms (actually, one said we needed to find more for you to do!)."
Shirlee Wiener, Conference Co-Chair, Girl Scout Council, Atlanta, GA - "The members present all realized that the program had been designed just for us, and the closing visuals featuring members of Phi U were a big hit!"
Caroline S. Fulmer, Vice President - "The comments to us were very positive. Everyone enjoyed the workshop."
Elaine Bell, FWI State Conference Program Chair - "Well prepared, well researched, dynamic speaker, excellent."
Attendee, Southeastern Safety, Health & Environmental Conference, Atlanta - "Wonderful. Full of energy. Exceptional."
Attendee, Southeastern Safety, Health & Environmental Conference, Atlanta - "I am extremely pleased that you made time to present a session at our conference and that it was so well received by our attendees."
Steven W. Hays, CSP, Conference Chairman, Southeastern Safety, Health & Environmental Conference, Atlanta - "I found your style very interesting and the information was revelant and helpful. Your ability to bring ideas for each in the varied audience was greatly appreciated."
Gary L. Howard, Senior Vice President, Hamilton Health Care System, Inc., Dalton, GA - "Jean put on a fantastic workshop that introduced me to several new ideas I had not previously given much thought."
Shirlee Wiener, Conference Co-Chair, Girl Scout Council, Atlanta, GA - "Excellent presentation by the instructor with great knowledge in this subject."
Attendee, Mastering Your Meetings workshop, Office of Continuing Education and Public Service, Gainesville College, Gainesville, GA - "Jean was very friendly and knowledgeable, a pleasure to work with."
Attendee, Mastering Your Meetings workshop, Office of Continuing Education and Public Service, Gainesville College, Gainesville, GA - "The best thing I like about the course was the whole course."
Attendee, Mastering Your Meetings workshop, Office of Continuing Education and Public Service, Gainesville College, Gainesville, GA - "Judging from the participants evaluation of the class, I would deem it a great success!"
Wendy J. Turney, Program Specialist, Mastering Your Meetings workshop, Office of Continuing Education and Public Service, Gainesville College, Gainesville, GA - "Your enthusiastic delivery kept everyone involved and attentive throughout."
Dennis H. Wright, Chairman, Georgia Mutual Insurance, Gainesville, GA - "Your presentation was excellent. I am sure that our employees benefitted greatly from your expertise on this topic."
Alona, Employment Specialist, American Express, Norcross, GA - "Jean's presentation style was easy to listen to, upbeat, and engaging. The hands-on activities were meaningful and a good change of pace."
Julie Griffin, Director of Human Resources, Allegiant Physician Services, Atlanta, GA - "I just wanted to thank you for the wonderful seminar you presented to us in New Bedford...I came away with new tools to use in the future and also learned a lot about myself."
Robin T. David, Premier Anesthesia, Dartmouth, MA - "The participants gave the conference high ratings and this is in large part due to the quality presentation you gave."
Helena C. Douglas, Assistant Director, College of Business and Public Affairs, Clemson University - "Your method of presenting is quite refreshing and very professional. Our Cobb Chapter appreciated your dependability. Speakers of your caliber are a pleasure to work with."
Mary Linde, CSP, President-Elect, Professional Secretaries International, Marietta, GA - "The workshop attendees responded to Jean's warmth and professional presence. Several commented on the excellent model she provided while teaching."
Kay V. NeSmith, Director, Organizational Development, South Fulton Medical Center, East Point, GA - "Thanks again for all your time and energy. You are the most enthusiastic instructor that I have ever taken a course from."
Barb Zok, Director, Billing & Collections, Allegiant Physician Services, Atlanta, GA - "Thank you so much for your contribution in making Tecshop such a successful event."
Danny Summers, Executive Vice President, Southern Nursery Association, Atlanta, GA - "Thanks for everything. I really enjoyed getting to know you. You were a great asset to our conference. I hope we can meet again sometime in the future."
Barbara A. Whitman, Charter National Bank - "Your professionalism is top notch and your comments were right on top."
Carla J. Vaught, County Extension Agent - Staff Chairman, Polk County, University of Arkansas - "Your contribution to the success of our continuing professional education program is greatly appreciated."
Heather Laskin, CPE Manager, Virginia Society of CPA, Glen Allen, VA - "Your presentation was just what they were looking for, and her boss was very pleased."
Anita G. Gilreath, Vice President, The Bank of LaFayette, LaFayette, GA - "I believe we all learned more in one day with your help than we have during the past 10 months. I truly believe we are on track thanks to you. "
Marvin L. Childers, Blytheville/Gosnell Area Chamber of Commerce
